 |
RMA SERVICE |
 |
All memory modules under Elixir brand
name shall be returned in accordance with the policy stated
as following.
Elixir memory only offers warranty to defective products returned
from companies that purchased directly from Elixir. Products
that are purchased from Elixir's authorized Distributors' shall
be returned to Distributors directly. Any attempt to repair,
modify or change the original state without any authorization
by Elixir in writing voids warranty automatically.
Once failed products occurred, customers can claim warranty
service by filling out the Return
Material Authorization (RMA) request form completely to
Elixir. A RMA number will be issued upon the RMA Request Form
received and verified by Elixir. Failed products shall be returned
to the designated destination in accordance with shipping instructions
within 2 weeks of receipt of RMA number or it will be cancelled
automatically. All RMA products being returned are for replacement
unless otherwise stated and agreed upon, in writing, by all
parties.
Please click on the RMA Request Form and fill out the required
columns completely. The system will automatically send the RMA
to the official who will handle the RMA case. Your cooperation
is highly appreciated. |
|
